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Thirty Years of Tribal Knowledge: Systems Architecture for a Family Business Succession
131 of 147 incoming-leader decisions validated as consistent with founder reasoning, All 15 customer accounts renewed through transition, Founder achieved on-call availability within 10 months, 180 hours of tribal knowledge extracted and documented
30-year family manufacturing business depended entirely on founder's memory. 10-month extraction: 180 hours of knowledge documented, 131/147 decisions validated, all 15 customers retained.
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