Selected Work
Execution outcomes that speak for themselves.
Real engagements. Measurable results. Systems that survived contact with reality.
- 17 engagements
- 8 domains served
- Fortune 500 + venture
- 10+ countries
Filtered · governance
Engagements that held under pressure.
Thirty-Four Grants, Twelve Funders, One Compliance Failure: Building a Grant Management System
Claw-back risk eliminated on 2 flagged grants ($340K at risk), 97% documentation completeness at reporting time (vs estimated 70-75% prior), Reporting compilation reduced from 8 days to 2 days, 7 requirement gaps identified and corrected before findings
International NGO with 34 grants faced claw-back risk on $340K despite delivering programs correctly. 8-month system build: 97% documentation completeness, reporting cycle halved.
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Three Acquisitions, Three Surprises: Building a Technology Due Diligence Framework
Zero post-acquisition technology surprises in first 2 acquisitions under framework, 1 acquisition price adjusted 8% based on framework findings, 2 of 3 flagged evaluations declined — prevented ~$2.1M in unplanned capex trajectory
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Evidence on Demand: Compliance Audit Trail Architecture for a Regulated Financial Firm
Audit preparation reduced from 6 weeks to 3 days, Zero documentation gaps on first audit under new system (vs 11 gaps prior year), Periodic review compliance rate from 84% to 100%
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Decisions That Didn't Land: Governance Restructuring for a 22-Member Cooperative Federation
73% participation on constitutional ratification (federation record), Time-to-resolution reduced from 8.7 months to 23 days for operational decisions, 41 stalled decisions resolved in first 6 months post-ratification
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Field-to-Distributed: Rebuilding Operations Architecture for a 45-Person Development NGO
All 8 programs delivered without field access, Coordination meetings reduced from 18 to 6 hours/week, 2 coordination roles redeployed to programs, Month-end reconciliation reduced from 2 days to 4 hours
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Reversing an Australian Digital Agency: A 100-Point Profitability Swing Through Delivery Governance
Profitability swing: -60% losses to +60% profit (100+ point reversal), 45% throughput improvement, coordination overhead eliminated
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HavenWizards: A 60-Module Technology Platform That Teaches by Building
60+ production-grade modules built, Three-tier progression with structural gates between tiers, Milestone-based pricing model replaced failed subscription
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From 4-Hour Average to SLA Compliance: Incident Response Architecture
4-hour response average moved toward 30-minute SLA, 15-minute escalation rule eliminated hero-mode debugging, 20 runbooks established with post-incident feedback loop
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Knowledge as Infrastructure: A KM System for a 200-Person Tech Services Firm
Knowledge capture integrated into workflow via definition-of-done gate, Onboarding time reduced, Institutional memory survived personnel transitions
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Information Architecture Transformation for a 3-Facility Manufacturing Group
3 facilities connected through shared data systems, Inter-facility coordination digitized, Phased transformation with governance gates, Predictive operations enabled on verified data foundation
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Governance OS: Codifying the Patterns That Repeat Across Every Engagement
Core governance patterns codified in executable form, Framework used in production, Open-source contribution model established, Self-hosting governance design
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Operations Architecture for a 180-Person Global Operations Team
60% of escalations traced to handoffs, Framework scaled 30→180 people in 18 months, Survived 2 reorganizations, Onboarding time shortened
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Dependency-First Migration: Consolidating 4 Content Systems with Zero Data Loss
4 content systems consolidated to 1, 23 undocumented integrations mapped, Zero data loss during migration, Two previous failed attempts reversed
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Governance Scales Better Than Attention: A Multi-Venture Portfolio System
18+ ventures governed simultaneously, Decision bottleneck eliminated via rights matrix, Shared infrastructure coordinated through registry, Non-negotiable weekly/monthly/quarterly cadence
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Tiered Competency Architecture for a 4-Program Graduate School
12 core competencies standardized, 40% content overlap elevated to deeper core, Assessment rubrics aligned across 4 programs, Instructor satisfaction increased
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Multi-Country Payroll: From Six Silos to One Compliance Architecture
New-country onboarding: months → weeks, 70% code reuse across regions, Unified compliance audit trail, 6-country plugin architecture
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Twelve Initiatives, No Framework: Building Technology Portfolio Governance
12 initiatives assessed, 3 non-aligned projects identified, Portfolio governance framework adopted, Resource reallocation enabled
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