Enterprise Sales KMS
Capture what your best people know. Before they leave.
The Problem
Sales teams selling licensed merchandise from major North American professional sports leagues lack structured knowledge management. Training materials are scattered, product knowledge is tribal, and onboarding new reps takes too long.
The Approach
Enterprise knowledge management system with integrated video production pipeline for a confidential client. Structured knowledge capture, searchable training modules, and Remotion-powered video production for consistent sales enablement.
Status
In Development
Category
Technology
Founded
2024
Role
Sr. Project Manager & Systems Architect
Market
Sales teams and licensee operations for major North American professional sports league merchandise
Tech Stack
Next.js 16, Remotion, Supabase, Capacitor
Deep Dive
The Problem
Your best salesperson is leaving next month. Will their clients get the same experience from the replacement? For most teams the honest answer is no — because the knowledge that made that person effective was never captured anywhere.
In sales operations for licensed merchandise, this gap is acute. Product knowledge is tribal, training materials are scattered across folders and inboxes, and onboarding a new representative takes far longer than it should. When someone walks out the door, the techniques and product fluency they built up walk out with them.
The Approach
Enterprise Sales KMS captures what a team's best people know — product knowledge, sales techniques, and training material — and turns it into structured modules anyone can learn from.
It pairs two layers that usually live apart:
- Structured knowledge capture — a searchable system of record for product and sales expertise, so knowledge is held by the organization rather than by individuals.
- An integrated video production pipeline — training modules produced with a programmatic video workflow, so onboarding material stays consistent and is fast to update as products change.
The result is sales enablement that survives turnover: a new representative learns from the same captured expertise as the person they replaced.
Who It's For
The system is built for sales teams and licensee operations working in licensed merchandise for major professional sports leagues — environments where product catalogs are large, accuracy matters, and rep turnover is a constant operational cost. It is being built for a confidential client.
My Role
I am the senior project manager and systems architect. The work spans the knowledge architecture, the video production pipeline, and the integration that keeps the two in step.
Status
The system is in active development, built on Next.js, Remotion for the video pipeline, Supabase, and Capacitor. The current focus is the capture-to-module workflow — making it straightforward to turn what an expert knows into a module a new hire can learn from.